Privacy Policy

1. Introduction

Relief Impact ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform to connect donors with recipients in need of relief assistance.

By using our platform, you consent to the data practices described in this policy. If you do not agree with our policies and practices, please do not use our platform.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

• Name, email address, and phone number
• Physical address and location information
• Emergency contact information
• Information about your needs and circumstances
• Donation history and preferences
• Volunteer activity and availability

2.2 Automatically Collected Information

When you use our platform, we automatically collect:

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, time spent, interactions)
• Location data (with your consent)
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the collected information for the following purposes:

• Facilitate connections between donors and recipients
• Process and track donations and relief distributions
• Coordinate volunteer activities and community engagement
• Provide customer support and respond to inquiries
• Send important updates about our services
• Improve our platform and user experience
• Ensure platform security and prevent fraud
• Comply with legal obligations and regulations

4. Information Sharing and Disclosure

4.1 With Your Consent

We may share your information with other users of the platform (donors, recipients, volunteers) only with your explicit consent and to the extent necessary to facilitate relief assistance.

4.2 Service Providers

We may share information with trusted third-party service providers who assist us in:

• Platform hosting and maintenance
• Payment processing and financial transactions
• Data analytics and platform improvement
• Customer support services
• Legal and compliance services

4.3 Legal Requirements

We may disclose your information when required by law, court order, or government request, or to protect our rights, property, or safety.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication measures
• Employee training on data protection
• Incident response and breach notification procedures

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Receive your data in a portable format
• Restriction: Limit how we process your information
• Objection: Object to certain processing activities
• Withdrawal: Withdraw consent where applicable

To exercise these rights, please contact us using the information provided below.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience:

• Essential Cookies: Required for platform functionality
• Analytics Cookies: Help us understand platform usage
• Preference Cookies: Remember your settings and preferences
• Marketing Cookies: Provide relevant content and advertisements

You can control cookie settings through your browser preferences, though disabling certain cookies may affect platform functionality.

8. Children's Privacy

Our platform is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the updated policy on our platform
• Sending email notifications to registered users
• Displaying prominent notices on our platform

Your continued use of our platform after such changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

We will respond to your inquiry within 30 days of receipt.